Structure makes SOPs usable.

SOP template:

1. Title: Clear, specific process name
2. Purpose: Why this process exists (1-2 sentences)
3. Scope: When to use this SOP
4. Prerequisites: What you need before starting
5. Steps: Numbered, action-oriented instructions
6. Troubleshooting: Common issues and solutions
7. Owner: Who maintains this SOP

Use active voice: "Click the button" not "The button should be clicked."