QBRs should be conversations, not presentations.

Facilitation tips:

• Start with wins—build positive momentum
• Own the misses—do not make excuses
• Pause for questions after each section
• Direct specific questions to specific people
• Time-box tangents—note them for follow-up
• Summarize decisions and action items in real-time

The best QBRs feel like strategic working sessions, not status reports.